DOMESTIC SHIPPING:

Orders are shipped daily, excluding non-business days and holidays. Please allow up to ten (10) business days for your order to arrive. Occasionally issues beyond our control, such as poor weather conditions, mail service backlogs, or incomplete/incorrect addresses may delay shipments beyond their scheduled delivery dates. Customers are solely responsible for any fees and/or charges that are incurred in the event an order must be reshipped due to an incomplete/incorrect address. 

You will receive shipment tracking information when your order ships. To avoid missing any notifications, please make sure that customerservice@jackadamsUSA.com has been added to your address book.

INTERNATIONAL SHIPPING:

Orders are shipped daily, excluding non-business days and holidays. Please allow up to twenty (20) business days for your order to arrive. Occasionally issues beyond our control, such as poor weather conditions, mail service backlogs, or incomplete/incorrect addresses may delay shipments beyond their scheduled delivery dates.

Customers are solely responsible for any fees and/or charges that are incurred in the event an order must be reshipped due to an incomplete/incorrect address.

You will receive tracking information when your order ships. To avoid missing any notifications, please make sure that customerservice@jackadamsUSA.com has been added to your address book.

ADDITIONAL INFORMATION FOR INTERNATIONAL CUSTOMERS:

Your local government may impose import duties and/or VAT (Value Added Taxes) on imported shipments. These fees are not enforced by us, and are beyond our control or ability to predict. These fees (if any) are made payable to your government. You are responsible for paying any taxes, duties, and/or customs fees deemed necessary for the release of your shipment; please check with your local post office for more information. We are required to declare an accurate monetary value on all international shipments, and are unable to honor any requests to suppress the value of an order on the customs sticker or claim it as a gift.

We are not responsible for packages held by customs. Customers are solely responsible to be aware of and fully comply by all laws pertaining to the importing of materials purchased on our website. Customers are solely responsible for any fees and/or charges incurred in the event a shipment is refused or otherwise returned to us.

To minimize cases of fraud, international orders may take additional processing time while we verify your payment method information. In some cases Customer Service may contact international customers and require that they provide additional means of authorization before an order can be shipped.

We will not falsify or in any way misrepresent the declared value of an international shipment. The full amount of all purchased items will be listed on the customs declaration.

SHIPPING RATES:

Continental United States:

USPS – Orders over $50.00 - Free Shipping.

              Orders $50.00 and less will be charged $4.95

USPS - Expedited Shipping - please contact us to request expedited shipping. You can call Customer Service (503) 283-7795 or e-mail us directly, including your order number. 

 

Non-continental US and US territories:

USPS – Orders over $100.00 - Free Shipping.

              Orders $100.00 and less will be charged $7.95

 

Canada:

USPS – Orders over $100.00 - Free Shipping.

              Orders $100.00 and less will be charged $7.50

 

All other countries:

USPS – Orders over $100.00 - Free Shipping.

              Orders $100.00 and less will be charged $14.95

  Click Here for countries we ship to.

 

APO's:

Free shipping


*Please note all prices are subject to change without notice.